62bet is a Sports Betting and online casino platform built entirely for the Brazilian market. Bet on the Brasileirão, Copa do Brasil, Copa Libertadores, UFC, slots, blackjack, crash games, and a Live Casino with real dealers — all in BRL, with deposits and withdrawals via Pix. We know people often have questions before signing up or when they first start using the platform, and that's exactly why this page exists.
Here we've gathered the most common questions we receive from our Brazilian players, organized by topic for easy navigation. If you can't find the answer you need, our support team is available via live chat 24 hours a day, in Brazilian Portuguese, with no queue and no hassle.
Pix deposit and withdrawal questions
Questions about deposits and withdrawals are by far the most common at 62bet — and that makes sense. Before placing a bet, everyone wants to know: how do I add funds to my account? How do I withdraw when I win? How long does it take?
The short answer: Pix deposits are instant, and Pix withdrawals take up to 5 minutes after approval — available 24 hours a day, 7 days a week. The minimum deposit is R$ 20.00 and the minimum withdrawal is R$ 30.00. The Pix key used for withdrawals must be registered under the same CPF as your account.
In addition to Pix, 62bet accepts boleto bancário, credit and debit cards, PicPay, Mercado Pago, and TED bank transfers. No external methods are accepted — all transactions are in BRL, with no currency conversion or hidden fees.
The welcome bonus — how it actually works
The bonus of 100% up to R$ 500.00 on the first deposit is one of the most talked-about features among new players. The mechanics are straightforward: deposit an amount via Pix (minimum R$ 20.00) and 62bet automatically doubles that balance for betting. No promo code required.
The most common point of confusion is the rollover — the wagering requirement you must meet before the bonus balance can be withdrawn as real money. It's important to read the Terms and Conditions before activating any bonus to understand the specific terms. What 62bet guarantees is transparency: the rules are available before you accept the bonus — no hidden fine print.
If you want to withdraw your real-money balance before completing the rollover, you can — but your bonus balance will be automatically cancelled. Only the balance from your deposits and confirmed winnings will be sent via Pix.
Sports Betting at 62bet — what you need to know
62bet is a sportsbook with full coverage of Brazilian football. In the Brasileirão Série A, you'll find dozens of markets per match — result, Asian handicap, over/under goals, exact score, top goalscorer, first scorer, corners, cards, and much more. Coverage of the Copa do Brasil and Copa Libertadores follows the same standard, with pre-match and live odds throughout all stages of both competitions.
Beyond football, 62bet covers UFC and MMA with the top cards worldwide, basketball with NBB and NBA, volleyball's Superliga, e-sports (CS2, League of Legends, Valorant) and more. Live betting lets you wager as the action unfolds, with odds updated in real time.
For those who enjoy combining outcomes, parlay bets (accumulators) let you group two or more events on a single slip — with higher potential returns, but requiring all selected events to be correct.
Casino, slots and jackpots in BRL
The 62bet casino section features over 500 games, including slots from the world's top providers (Pragmatic Play, PG Soft, NetEnt, Microgaming), blackjack, roulette, baccarat and crash games. All games are accessible with your existing account login — no separate registration or app download required.
62bet progressive jackpots are paid out in full in BRL via Pix. The prize grows with every bet placed on participating slots and can be triggered by any player with an active account — regardless of the stake amount. Track the accumulated prize in real time in the Jackpot.
For those who love the thrill of a real casino without leaving home, our live casino connects you to real dealers in certified studios via high-quality live video stream. Live blackjack, baccarat, roulette, and game shows — all in BRL, all in real time.
Identity verification — why it's required and how it works
Identity verification (KYC) is a standard regulatory requirement across betting platforms — not unnecessary red tape specific to 62bet. The process protects players against fraud and ensures withdrawals go to the rightful account holder.
You you don't need to submit any documents to create an account or make a deposit. Identity verification is triggered before your first withdrawal or for larger financial transactions. Accepted documents include a national ID, driver's license, or valid passport, plus a recent proof of address. The process is completed within 24 hours of correct submission, and all subsequent withdrawals are normally processed in up to 5 minutes via Pix.
Still have questions? 62bet support is here
If you've gone through this entire page and still haven't found the answer to your specific question, you don't have to go without one. Our support team is made up of Brazilian agents, speaks Brazilian Portuguese, knows the platform inside and out, and is available via live chat 24 hours a day, 7 days a week — including during Brasileirão matches, Libertadores finals and major UFC events.
Just click the chat icon on the platform to start a conversation. No endless queues, no automated replies — you speak directly with a member of our team, who resolves most issues in minutes.