62bet takes its players' privacy seriously. This document clearly explains what data we collect, how we use it, who we share it with, and what your rights are as a data subject — all in compliance with Brazil's General Data Protection Law (LGPD, Law No. 13.709/2018).
Six concrete commitments 62bet makes to every registered player on the platform — not just words, but practices built into our day-to-day operations.
All communication between your browser or mobile device and 62bet's servers is protected by 256-bit SSL — the same standard used by Brazilian banks such as Itaú, Bradesco, and Nubank. No data travels exposed over the internet.
62bet operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). We collect only the data strictly necessary to operate the platform and fulfill all legal obligations before the National Data Protection Authority (ANPD).
Pix, credit, and debit card information is processed using tokenization — no complete banking data is stored on 62bet's servers. Your payment data remains protected even in hypothetical security incident scenarios.
62bet never sells, rents, or monetizes players' personal data to third parties for commercial purposes. The only situations in which data is shared are described in this Policy and involve essential service providers or legal obligations.
You can access, correct, export, or request the deletion of your data at any time, with no need to provide a reason. Simply send a request to suporte@62bet.life — we will respond within up to 15 business days.
62bet has a designated Data Protection Officer (DPO) responsible for ensuring internal LGPD compliance and for handling player privacy requests. The DPO can be reached at suporte@62bet.life.
The LGPD grants you a set of rights over your personal data. 62bet is committed to honoring every one of them — see what you can request at any time.
You can request a full copy of all personal data 62bet holds about you, including registration details, betting history, and financial records.
If any of your personal data is incorrect, outdated, or incomplete, you can request an immediate correction. Details such as your name, CPF, and address can be updated directly in your account area or through our support team.
You may request the deletion of your personal data when it is no longer needed for the purpose that originally justified its processing, or when you withdraw a previously given consent.
Upon request, 62bet will provide your data in a structured, interoperable format, allowing you to transfer it to another platform or service of your choice.
You may revoke any consent given to 62bet for data processing at any time, free of charge. Revoking consent does not affect any processing carried out prior to your request.
You may request detailed information about which entities 62bet shares your data with, the purposes of that sharing, and the data protection safeguards required of our partners.
How to exercise your rights: Send your request to suporte@62bet.life with the subject line "LGPD — [request type]" and your registered CPF. The response deadline is up to 15 business days from receipt of the request. For urgent matters, use the live chat available 24 hours a day.
A clear overview of the data 62bet collects, the purpose behind each collection, and the legal basis that authorizes such processing under the LGPD.
| Data Category | Examples | Purpose | Legal Basis (LGPD) |
|---|---|---|---|
| Identification | Full name, CPF, date of birth, email, phone number | Account creation and management; eligibility verification (18+) | Contract performance |
| Financial | Pix key, boleto bancário details, last card digits | Processing deposits and withdrawals; fraud and money laundering prevention | Legal obligation |
| Usage history | Bets placed, games accessed, sessions, bonuses redeemed | Experience personalization; regulatory compliance; responsible gambling | Contract performance |
| Technical / Device | IP address, browser type, operating system, device model | Platform security; suspicious access detection; technical support | Legitimate interest |
| Communication | Support chat history, emails exchanged, open tickets | Dispute resolution; service improvement; regulatory obligations | Contract performance |
| Marketing (optional) | Notification preferences, responses to promotions | Sending personalized offers and promotions (with consent only) | Consent |
The controller of the personal data collected and processed on this platform is 62bet, accessible at the domain 62bet.life. For the purposes of the Lei Geral de Proteção de Dados (LGPD, Law No. 13.709/2018), 62bet is the entity responsible for determining how and why your personal data is processed.
62bet is a Sports Betting and online casino platform serving the Brazilian market, offering services that include football betting (Brasileirão Série A, Copa do Brasil, Copa Libertadores), MMA/UFC, NBB basketball, volleyball, e-sports, Formula 1, slots, blackjack, roulette, baccarat, Live Casino, and progressive jackpots — all services operated exclusively in BRL.
Controller Contact: For any questions about how 62bet handles your personal data, please contact us at suporte@62bet.life or via the live chat available 24 hours a day on the platform.
When you create your 62bet account, you voluntarily provide us with:
While using the 62bet platform, we automatically collect:
In some cases, 62bet may receive your data through authorized service providers, such as payment processors (to confirm transactions via Pix, boleto bancário, credit and debit card, PicPay, or Mercado Pago) and identity verification services. This data is used solely to verify the information you have already provided and never to expand your data profile beyond what is necessary.
62bet uses the personal data collected for the following purposes, always based on one of the legal grounds established under the LGPD:
Limited use: 62bet does not use your data to build credit profiles, health assessments, political analyses, or any other purpose not described in this Policy. Data processing is always limited to the minimum necessary (LGPD principles of necessity and adequacy).
62bet does not sell, rent, or trade your personal data. Data is only shared with third parties in the following situations, always with contractual protection guarantees equivalent to those in this Policy:
62bet may share personal data with Brazilian governmental, judicial, or regulatory authorities when required by law, court order, official investigation, or other legal obligations. In all cases, we share only the minimum data necessary to fulfill the request.
62bet never shares players' personal data with advertisers, external digital marketing platforms, social networks, or any other third party for purely commercial purposes without your explicit consent.
62bet applies strict technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:
In the event of a security incident that may affect your personal data, 62bet is committed to notifying you by email within a maximum of 72 hours after becoming aware of the incident, as required by the LGPD. The notification will include the nature of the incident, the data affected, and the measures taken by 62bet.
62bet uses cookies and similar technologies to enhance your experience on the platform. See the types of cookies we use:
Required for the platform's core functionality — including login sessions, language preferences, and security. These cannot be disabled without affecting your ability to use the platform.
They collect anonymous data about how you use 62bet — which pages you visit most often, how long you spend in each section, and any errors encountered. This information helps us continuously improve the platform.
They allow 62bet to remember your preferences — such as favorite sports, most-used markets, and most-played casino games — to show you content more relevant to your profile.
With your consent, 62bet may use cookies to display communications about relevant promotions and updates. You can withdraw this consent at any time in your account settings.
Manage cookies: You can manage your cookie preferences in your browser or mobile device settings. Disabling essential cookies may prevent normal access to the platform. Marketing cookies can be turned off without affecting your use of 62bet.
62bet retains your personal data only for as long as necessary to fulfill the purposes described in this Policy or to meet legal obligations. General retention periods are:
Once the retention periods above have expired, data is securely deleted or irreversibly anonymized.
Brazil's General Data Protection Law (LGPD) grants you the following rights regarding your personal data processed by 62bet:
To exercise any of these rights, submit a request to suporte@62bet.life with the subject line "LGPD — [right requested]" and your registered CPF. 62bet will respond within 15 business days. In complex cases, this period may be extended by a further 15 days, with prior notice.
Some of our service providers — such as cloud infrastructure providers and casino game providers — may process data on servers located outside Brazil. When this occurs, 62bet ensures that international data transfers take place only:
Under no circumstances is data transferred to countries without adequate protection standards. 62bet requires all international partners to uphold the same security and confidentiality standards applied internally.
The 62bet platform is intended exclusively for individuals who are 18 years of age or older. 62bet does not intentionally collect personal data from minors and applies age verification mechanisms during the registration process.
If you have reason to believe a minor has created an account on 62bet, please contact us immediately at suporte@62bet.life. The account will be reviewed and, if the user is confirmed to be underage, it will be closed and the data deleted in accordance with applicable legal timeframes.
Minor protection: If you use a shared device at home with minors, we recommend enabling parental controls to prevent access to the 62bet platform. Visit the Responsible Gambling for more information.
The 62bet platform may contain links to third-party sites or services — such as game providers, live sports streaming channels, or payment platforms. This Privacy Policy applies exclusively to 62bet and does not cover the privacy practices of third parties.
We recommend reading the privacy policies of any external site you access through the 62bet platform. 62bet is not responsible for data processing carried out by third parties in their own environments.
62bet may update this Privacy Policy periodically to reflect changes in data processing practices, new legislation, or updates to the services we offer. Material changes will be communicated to you by email and via a prominent notice on the platform, with a minimum advance notice of 15 calendar days before they take effect.
The most current version of this Policy will always be available on this page, with the date of the last update indicated at the top of the document. Continued use of the 62bet platform after the effective date of any changes will be considered acceptance of the updated terms.
If you disagree with any changes, you may close your account at any time at no cost by contacting support via live chat or email.
For any questions about this Privacy Policy, how your personal data is processed, or how to exercise your rights under the LGPD, please reach out to 62bet through the channels below:
62bet's Data Protection Officer (DPO) is the official point of contact with the National Data Protection Authority (ANPD) and with data subjects on matters related to the processing of personal data.
62bet is committed to responding to formal LGPD-related requests within 15 business days and general privacy communications within 5 business days. During peak sporting event periods — such as Brasileirão matchdays, Copa do Brasil finals, or UFC events — general support may experience slightly longer response times via email, but live chat remains available without interruption.
If you believe your rights as a data subject have been violated and have not received a satisfactory response from 62bet, you have the right to file a complaint with the National Data Protection Authority (ANPD), the federal authority responsible for enforcing the LGPD in Brazil. For more information, visit gov.br/anpd.
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